Pacific Gas & Electric
Building the Digital Utility
As the first Director of Design for this 110 year old company, I was responsible for bringing a customer-centric perspective to how the utility operated and maintained it's systems. I drove the product strategy, built a team of 12 designers, and facilitated the adoption of a product and user-centric approach across the 30,000 person organization.
Portfolio available on request.
Design Strategy and Product Management